Help

Welcome. This is the help site for TrolleyReferral, the referral rewards program for home-service companies.

Start here

New to TrolleyReferral? What TrolleyReferral is explains the idea in a couple of minutes, and who uses it covers the three kinds of people in the system.

Can't sign in? See I didn't get my login code.

Waiting on a reward? See My reward hasn't arrived. The most common cause is timing: workers are paid when a referral is accepted, business owners when the job is marked paid, which can be weeks later.

Payouts paused? Almost always the W-9.

Still stuck?

If you're signed in, the Help button inside the app can answer most questions and pass anything else to our team.