Notifications

People are notified by push notification, text message, and email depending on what happened. A worker gets a text with a reward link the instant a referral is accepted. An owner gets a message when a payout is sent. Staff get a nudge when a referral has been sitting unreviewed for about two days, and a broader reminder if a whole program goes quiet for a month.

Quiet hours stop texts and pushes from arriving overnight. A daily or weekly email digest rolls up the less urgent items.

One thing worth knowing: notifications only tell you that something happened. Accepting, declining, and marking jobs paid always happen inside the app. That way there's one place where decisions get made and one record of who made them.